2.7 of 10

9/2/2010 2:21:58 PM

First of all, I ordered the product after receiving some samples but the product that was shipped was much different. It was poorly made and and a poor fit as well. I was assured numerous times that the product would be on time and it was delivered ten days late. Another color had to be substituted for the lack of burnt orange in large and x-lg so we had to give two different color tech shirts to the race participants. In the past, we always had great positive responses on the shirts we provided but when we switched to Namifiers, we just got complaints from many participants concerning poor fit and quality. I am extremely dissapointed in your company.


6 of 10

9/2/2010 11:30:53 AM

Overall, I am pleased with the products I received.

That being said, I ordered a custom lanyard. The black plastic clasp I viewed online was one type (one image pictured), a different variation of a black plastic clasp was pictured on my proof (however I was assured by salesperson on the phone that the clasp I viewed on the website was the one I would actually get). This was not the case... when I finally received the order it was yet a third type of black plastic clasp. I would have prefered to receive "what you see is what you get". It's difficult ordering something online (not being able to hold an item) so you have to rely on the acuracy of the pictures and descriptions to know exactly what you're buying.

Also, even though it was a custom lanyard, it felt like it took a long time for the items to get here. I ordered the items on 8/15, proofed the items on 8/16 and it shipped on the 26th. I didn't know the turnaround was 10 days on custom items. By the time it ships half a month has gone by.

One thing I did appreciate was calling the 800 number and getting a real person on the second ring and not having to listen to a bunch of recorded options. The salesperson was very helpful. Thank you.



10 of 10

9/2/2010 11:26:56 AM

namifier is a great place to order whatever anyone needs. Thank you Diane Malcolm and the woman who took my order was great she gets a Gold Star


8.3 of 10

9/2/2010 11:08:03 AM

tom was great!


10 of 10

9/2/2010 9:33:55 AM

Paul was great-very diligent.


10 of 10

9/2/2010 9:19:36 AM

Great products, awesome prices and always a speedy, ontime delivery. Could not be more pleased as the pricing and overall product meet our need well. Many thanks!


10 of 10

9/2/2010 8:11:02 AM

So glad my mom found this website. I needed an ID badge in two days and this company made sure I did.


9.7 of 10

9/2/2010 8:09:51 AM

Loved working with Amy, quick response, to the point, no problems at all, even when I called and told her I needed them before the four day turn around. She was fabulous


4 of 10

9/2/2010 8:08:20 AM

Wrong order was shipped. CC was charged twice instead of being charged the difference for ordering more. Received SEVERAL duplicate emails. Order previously and had no issues but was not impressed this time around.


10 of 10

9/2/2010 8:02:43 AM

We will definately use your company again based on the level of customer service received. The product arrived on time and is just what we wanted. Thank you.

Jennifer


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Namifiers Privacy Notice

We concern ourselves with the privacy of every individual that visits our website or inquires after our products.

Our Privacy Policy is in place to protect consumer information and assure an absolute safe online environment for current and potential customers. When ordering, each customer provides information regarding contact address, phone number(s), shipping information, payment method, etc.

Customer Information:

When placing an order, each customer (whether purchasing online, over the phone, via fax or email) provides specific information regarding contact address, phone number(s), shipping information, payment method, etc. This information is used for the sole purpose of fulfilling the order and providing information regarding discounts or product offerings. Under no circumstances will the information be sold or divulged to third-party members, and can only be requested or modified by the actual purchaser or his/her authorized associates.

This privacy notice applies to the following items:

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Upon submission of customer information, it immediately enters our secure internal database. This database is guarded by security access measures, meaning only those authorized to manage customer accounts can access the data and process the order. Customer information is kept on file for reordering purposes. It can be modified at any time by the actual customer if they contact one of our trained Account Executives.

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If you have any questions regarding this privacy notice, please contact us at 800.470.6970 or by electronic mail to contact@namifiers.com.




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