10 of 10
2/8/2010 6:30:52 PM
Tessa was of great help in making sure I ordered the correct lanyards and badge holders for our needs!
10 of 10
2/8/2010 3:13:43 PM
Jamie was extremely helpful on my order
10 of 10
2/8/2010 2:34:36 PM
Krystal was terrific! She answered all of my questions and helped me with a rush custom order.
10 of 10
2/8/2010 2:10:57 PM
I am very pleased with the service thus far with your company. You have been honest and timely. I am looking forward to seeing the final product that we purchased. Have a great day.
9 of 10
2/8/2010 12:49:55 PM
Customer service rep was very helpful, very nice. Not much room for improvement there.
8.3 of 10
2/8/2010 12:38:48 PM
Although I was only contacted via email by rep after the order was placed online - the service was fine. I do wish that the name tag I originally wished to order had allowed me to input 4 lines of info for imprint as was indicated in the product specs. When I tried to order that product because I wanted 4 lines of imprint - it only gave me an option to input 3 lines. So I went with a different name tag option at a lower price. Frustrating to be limited after thinking I could get one with 4 lines of info. But this was not a problem with the rep since this was done completely online in ordering.
10 of 10
2/8/2010 9:52:34 AM
The satisfaction I received when I was namified was the best!! I have never been namified, and the experience was GREAT!! I would do it again if I had the chance. The customer service was outstanding.
10 of 10
2/8/2010 9:50:50 AM
All around pleasant experience. Shane and Sarah(?) were both very helpful during each coversation.
10 of 10
2/7/2010 9:52:20 PM
Great job again. Very happy again with my orders! Keep up the good work!!
The lady that helped me was top notch, did what she said she would, when she said she would and how she said she would!
I will do business with you in the future!
7 of 10
2/5/2010 6:09:11 PM
My interaction with Kevin was okay. He got the job done, but seemed a little impersonal and rushed when I was trying to ask questions about the product and other options.
10 of 10
2/5/2010 5:15:34 PM
Great work!! Thanks!
10 of 10
2/5/2010 5:13:03 PM
Rayna was great to work with. She was professional, easy to work with and very helpful. We were pleasantly surprised with the speed of the turnaround for this order. We all said WOW! We appreciate you completing the order in such a timely manner!
9 of 10
2/5/2010 1:26:48 PM
Great as always.... you guys are our go-to for namebadges!!!
10 of 10
2/5/2010 9:37:34 AM
Natalie was extremely helpful and did all she could to help me to statisfy my customer. Thank you for your help.
10 of 10
2/5/2010 8:19:34 AM
Deanne was very helpful and a delight to work with. Thank you.
Dr. Ronald Powell
8 of 10
2/5/2010 6:34:20 AM
I think some of your sample photos can be a little misleading. I thought when you pick a photo of a product that is what you will receive. I ordered, or I thought I ordered something that was shown to me in the photo when I placed the order but when I got my order it was not what I wanted. Other than that it has been a good experience.
10 of 10
2/4/2010 5:53:45 PM
I think the recording you get when you call is awesome!
10 of 10
2/4/2010 2:24:43 PM
Thank you.
10 of 10
2/4/2010 2:07:40 PM
Very prompt service!
10 of 10
2/4/2010 9:34:07 AM
Krystal was fantastic! She was quick to respond to any question I had and to let me know ways I could make the most of my lanyard.
10 of 10
2/4/2010 7:45:13 AM
fast, efficient, effortless. thanks.
9 of 10
2/4/2010 7:42:01 AM
I had a great experience-my representative was willing to work with the quantities I needed, was fast, efficient and thorough. Thanks!
10 of 10
2/4/2010 7:20:53 AM
The Contact name for the Hastings Center has changed from Tina Settembrino,to Siofra Vizzi since Sept 09 I have places many orders & yet you have not changed the contact information in your emails when sending invoices etc That I think is something I would like to see corrected and for other company's that you correct the information I would think the agent should make sure the contacts are up to date. Thank you
10 of 10
2/3/2010 10:21:50 PM
Excellent customer service. Best prices around. Flawless website.
10 of 10
2/3/2010 8:54:09 PM
Very helpful! Very friendly! Obviously knew the stock!
10 of 10
2/3/2010 5:51:23 PM
Namifiers has been extremely helpful and very focused on customer service from the start. That is something to be proud of.
10 of 10
2/3/2010 5:28:52 PM
I have used other vendors in and outside Houston, and Namifiers has on both occasions that I called, been the most professional and efficient. Even when we have bumps, you are patient and thorough. Thanks for your help again. Kellen was very professional and will be part of the reason we come back again!
8 of 10
2/3/2010 1:38:20 PM
Pleased with customer service rep, however, we submitted information to establish credit, and I feel the ball has been dropped.
9.7 of 10
2/3/2010 10:05:13 AM
Communication is the key and Vanessa was very timely in responding to my questions regarding my order.
10 of 10
2/3/2010 9:37:33 AM
Shane was great. When Nick didn't respond to my email, Shane took over immediately and got the order started, processed and shipped in just a few days. Found Namifiers through a google search. Nice to find a great company.
Faith
10 of 10
2/3/2010 9:37:13 AM
I have used your company for the last two years and will continue to use in the future.
10 of 10
2/3/2010 9:02:52 AM
The account Executive Carlyn worked with me until I was satisfied with my order. You guys were out of the Lanyard that I requested and Carlyn worked to find me an alternate which I feel will work out well. If we are satisfied with the work I am sure my CEO will order many more. Thanks for the exellent service so far!
10 of 10
2/3/2010 8:23:55 AM
You are always on the ball, and very knowledgeable! Did I spell that right? Thanks for everything.
10 of 10
2/2/2010 5:06:23 PM
fast and very polite
8.3 of 10
2/2/2010 4:36:02 PM
My proof didn't display in my account.
9.7 of 10
2/2/2010 4:09:23 PM
This was my first order and everything went smoothly. Thanks,
10 of 10
2/2/2010 4:08:23 PM
Jamie was great!
10 of 10
2/2/2010 2:38:50 PM
Efficient and precise -- thank you.
7.3 of 10
2/2/2010 2:32:29 PM
Response time on some e-mails was slow but the answerers recived were very through. I did find it anoying that i recived a confermation e-mail every two hours becuse i was not able to get my supervisor to approve the proof right a way, so it was anoying reciving so many reminders.
10 of 10
2/2/2010 12:19:22 PM
Enjoyed talking with Natalie. She did a good job finding info for me. Product has shipped and should be here before deadline. Thanks to Natalie.
10 of 10
2/2/2010 12:09:13 PM
I didn't order through any one. I ordered online.
10 of 10
2/2/2010 11:14:43 AM
Excellent experience. Thank You!
10 of 10
2/1/2010 5:06:49 PM
I recently started work with a new company and knew that I would once again be contacting Namifiers to produce nametags for my employees. Every experience with Namifiers has been a positive one! The speed and accuracy at which each order is processed is always impressive and the customer service is OUTSTANDING.
10 of 10
2/1/2010 3:05:09 PM
Chris has always provided great customer service.
10 of 10
2/1/2010 1:55:14 PM
Rayna at extension 122 was great, she walked me through my first order and there are sure to be more to follow. Thank you.
8.3 of 10
2/1/2010 12:45:40 PM
Some of the logo imprinting is already wore off and they aren't even opened. Some are printed so crookedly that the logo is cut off on the top on one end and the bottome on the other end. Definitely not a satisfied customer!
Survey Response/Update
10 of 10
2/1/2010 5:17:35 PM
Namifiers has apologized for this error and is fixing the error at no charge and rushing a new order to our customer.